Shipping Policy

Last updated: June 2026

Thank you for shopping with Emmafy.

This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Processing times may be longer during holidays, promotions, or periods of high order volume.

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 5–15 business days

• Canada: 7–20 business days

• Europe: 7–20 business days

• Australia & New Zealand: 7–20 business days

• Other International Destinations: 10–30 business days

Please note that these are estimates and are not guaranteed delivery dates.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Any applicable taxes, duties, or customs fees are the responsibility of the customer unless otherwise stated.

Tracking Information

Tracking information will be provided when available. Please allow a few days for tracking updates to appear after shipment.

Delays

Emmafy is not responsible for shipping delays caused by:

• Customs clearance procedures

• Weather conditions

• Carrier disruptions

• Incorrect shipping information provided by the customer

• Other circumstances beyond our control

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed.

Lost or Stolen Packages

If your package is lost in transit, please contact us and we will assist in working with the shipping carrier.

Emmafy is not responsible for packages marked as delivered by the carrier but reported as lost or stolen after delivery.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: jewelalhajmn@hotmail.com

Thank you for choosing Emmafy.